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Please look at the advice from Visit Cornwall which we have posted on our website.

 

Coronavirus Update 2

Following the Government announcement on Friday 20th March 2020 we have decided to close the Hotel from Noon on 22nd March until at least 31st May.

We are contacting guests, to advise them, in order by arrival date.

Deposits will be held for you to rebook at a later date of up to 14 months from the original date of arrival without any admin fees. The rate at the new date may be more or less than the original rate. You do not need to amend your dates until the situation stabilises and you have decided on when you wish to visit us.

For guests who let us retain their deposit we will increase its value by 5% and give you a complimentary voucher for a cream tea for each guest on the original booking.

If you wish to have your deposit refunded then please contact us via  email only at reception@hotelbristol.co.uk

Please note that we expect the reservations team to be very busy in this regard and there will be a delay in processing these requests.

Gift Vouchers

  • New vouchers may be purchased with an extended redemption period of 24 months
  • Vouchers purchased after 1st December 2019 may extend their validity period by 3 months

 

We will update this page with information as necessary.

The Young Family

Updated 21st  March 2020

 

 

Coronavirus Update 1

We are closely monitoring the situation regarding Coronavirus (COVID-19) on a regular basis and updating our procedures accordingly.

Our staff are working hard to ensure the Hotel is maintained to the highest standards of cleanliness & hygiene.

We are asking all visitors to the Hotel to wash their hands thoroughly on arrival and before leaving. Hand sanitiser is available to guests in public areas.

Our cancellation policies are being adapted to the changing circumstances.

 

Reservations made on or before 1st March 2020

  • If you cancel your reservation at least 48 hours* before arrival your deposit or full pre-payment may be transferred without penalty to a date of arrival before 30th September 2020
  • The rate for the new date may be greater or less than the existing booking

Reservations made on or after 2nd March 2020 until 1st July 2020

  • If you cancel your reservation at least 48 hours* before arrival your deposit may be transferred without penalty to a date of arrival before 30th September 2020
  • Cheaper non-refundable rates are still available but will not be amendable
  • The rate for the new date may be greater or less than the existing booking

(48 hours: For arrivals on Wednesday you must cancel by 18:00 on Monday)

 

Gift Vouchers

  • New vouchers may be purchased with an extended redemption period of 24 months
  • Vouchers purchased after 1st December 2019 may extend their validity period by 3 months

 

We will update this page with information as necessary.

 

The Young Family

Updated 15th March 2020

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